Frequently Asked Questions
Delivery
Orders ship from Monday to Friday from our warehouse in Melbourne. This excludes public holidays. Orders placed on public holidays or weekends will begin processing the next business day. The estimated delivery date depends on several factors; order processing time and transit time. Tracking is provided with all orders. Currently we ship to metropolitan Melbourne, Sydney, Canberra and Brisbane.
Purchasing & Payments
What is your policy on confidentiality and is it safe to buy online?
At Fin Shop AU, we recognize the importance of protecting your personal information and are committed to maintaining your privacy. We are committed to ensuring the privacy and security of your personal data and to protect such information from misuse by unauthorised third parties. Please refer to our Privacy Policy for more details. If you have any questions or queries, please do not hesitate to contact us.
What are my payment options?
Fin Shop AU online offers a range of secure payment options including credit card (Visa, Mastercard, American Express), EFTPOS and PayPal.